I find that to get the best and fastest response with advisors with regards to ACE reviewed course approval is to provide the link to the ACE web site for each course.

For example
ALEKS Beginning Algebra ACE credit recommendation is located at
ACE | National Guide Online - Beginning Algebra ALEK-0001 #71033

I mentioned that in my email to my advisors to make sure they were aware of all the pertinent information.

List of ALEKS ACE reviewed courses:
http://www.acenet.edu/nationalguide/...fm?oid=1004997