I would appeal it. Send an email saying you are appealing, mentione you want falculty to review this situation. I hear some falculties will be onsite this week thus this is a great time for this. They get 1 to 2 appeals a year so be prepared.

The entire college allows for Credit when they are ACE approved even if NOT RA (Regionally Acreditated). Specifically point to the Business Department at Excelsior in your approval process. Further support this by pointing out Excelsior accept DSST and CLEP based on ACE Credit recommendations.

I receive approval on Penn Foster English AFTER I was enrolled, not before. I am following a BS IT at Excelsior.

The reason why I would appeal is so you have the option of various other credit sources that are ACE approved.

Your choice.