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Ahhh!! Exam Oops Moment!
#1
Sooooooo....I just took a final on Study just now and I COMPLETELY spaced taking my headphones off my desk. You can clearly see them in the room scan, there's no way I missed showing them. I had nothing going on them, I just forgot to remove them. 

Tried to contact support...and Study's servers went down! I have no clue if my email went through or not (though grateful my exam did). 

Are they going to flag my exam for cheating? How quickly do they usually get back to people with exam issues? I'm assuming it'll be longer than usual because of the technical issues happening right now but I don't know what "usual" is for them. 

@Study.com help????
Working towards BALS at TESU

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Language and Literacy in Education (OnlineDegree)

Completed:
Study.com: Personal Finance 102, History 108, Psychology 106, Psychology 104, Communications 120, Religion 101

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#2
Hi Doodlebabe,

We're sorry to hear that! We've received your email, and a member of our team is addressing it now. Thank you so much for bringing this to our attention.

Best,
The Study.com Team
[-] The following 1 user Likes Study.com's post:
  • Doodlebabe
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#3
I just finished taking an exam and when I submitted it, I got a message saying, "OOPs, the dog ate our cable." I didn't receive a score and it will not show my courses after I log on. I sure hope I don't have to take that exam again.
Myself: Pierpont BOG (May 2018), TESU BALS-SS (June 2019)
CC: 34cr 1979-95 SL: 9cr Shmoop: 6cr SC: 48cr Sophia: 5cr OD: 12cr TEEX: 3cr Ed4Credit: 6cr TESU: 7cr

My son: Currently pursuing Harvard Extension MLA Digital Media Design 28 Cr completed
TESU ASNSM in CS (June 2018), TESU BA Learner-Designed-Software Dev/Web Design Heart & Cert CIS (March 2019)
CSU Global: 9cr Hodges: 24cr SL: 15cr SC: 51cr TEEX: 4cr Sophia: 8cr CLEP: 3cr ED4Credit: 6cr TESU: 6cr Alex:3cr
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#4
(12-07-2017, 05:45 PM)Study.com Wrote: Hi Doodlebabe,

We're sorry to hear that! We've received your email, and a member of our team is addressing it now. Thank you so much for bringing this to our attention.

Best,
The Study.com Team

Thank you so much! I was pleasantly surprised at how quickly you guys emailed me back (and responded to this!). I really appreciate how supportive and helpful you guys are!!!
Working towards BALS at TESU

Transfer:
 41 credits 

Currently working on: 
Language and Literacy in Education (OnlineDegree)

Completed:
Study.com: Personal Finance 102, History 108, Psychology 106, Psychology 104, Communications 120, Religion 101

Free: Cyber Security for Everyone, Cyber Security for Professionals

CLEP (free through Modern States): American Government, A+I Lit, American Lit, History of the US 1
Reply
#5
(12-07-2017, 06:36 PM)Doodlebabe Wrote:
(12-07-2017, 05:45 PM)Study.com Wrote: Hi Doodlebabe,

We're sorry to hear that! We've received your email, and a member of our team is addressing it now. Thank you so much for bringing this to our attention.

Best,
The Study.com Team

Thank you so much! I was pleasantly surprised at how quickly you guys emailed me back (and responded to this!). I really appreciate how supportive and helpful you guys are!!!

That's great to hear! We have an awesome support team who cares deeply about the success of our students. Please email or PM us if you have issues, and we're happy to resolve them for you.

Best, 

The Study.com Team
Reply


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