I've historically been very bad with resumes. I need to get this one in sometime tonight (7 or 8 hours). I was hoping you could just give me some thoughts right off the bat. Thank you so much!
Richard J. Linder
N. ------------ (edited out because it's the internet!)
Obtainment of employment that hones and develops my skill-set as a technician and costumer support specialist; Additionally, I desire continued exposure to varied and ground-breaking technologies.
Strong background in computers and efficient implementation of technology
Trouble-shooting hardware and software issues
Certified by CompTIA for computer repair, costumer support, and networking (A+, N+)
Certified by Microsoft in implementing and maintaining windows XP (MCP XP Pro)
Familiar with windows operating systems and linux operating systems, as well as Mac OSX specifically, 95, 98, 98(se), me, 2000, server 03, XP (home, pro, media center), Vista (basic-ultimate), 7 (including ultimate), OSX 10.4, Ubuntu, and Slackware, and mobile operating systems including Windows, Android, Blackberry, and Symbian.
Extensive experience in simplifying complex technologies for the average user.
Helping the user learn basic troubleshooting and technical problem solving in the case of future incidents and good operational practice to avoid them.
Associates in Science from Excelsior College, conferred July 15, 2011.
CompTIA: A+, N+ (delineates experience in computer repair, networking, and costumer support)
Microsoft: Certified Professional, concerning XP Professional (certification proving ability to operate, and troubleshoot a windows XP pro Computer in a domain environment)
Thomas B. Doherty high school, 3.7 GPA, numerous AP and honors classes attended while maintaining full time employment during Jr. and Sr. year, early graduation.
FEMA and NFA disaster management training.
Richard’s Computer Maintenance and Repair (8/08 - Present):
Primary Duties: Identifying and troubleshooting technical problems ranging from failed hardware to malfunctioning operating systems and applications, training users to prevent and trouble shoot future problems, and answering costumer questions and concerns over the phone. Intrinsic motivation defines the life of a successful sole proprietor. Punctuality, communication and follow-through are essential to a happy costumer.
Primary Duties: Addressing and resolving user complaints concerning hardware, software, and other issues while maintaining a personable and professional demeanor.
Tech for Less (1/08-6/08):
Primary Duties: Detecting problems in hardware of unknown condition, coordinating with team members to efficiently process hardware while maintaining concise, detailed notes.
Panera Bread (Breads of the World LLC) (7/06-8/08):
Primary duties: Costumer service, constant maintenance, cleanliness, efficiency and attention to detail. My specific duties generally pertained to cleanliness; however, use of registers and handling of money was also required. I was often the first contact to costumers with concerns.
Subway (10/05 - 7/06):
Primary Duties: Direct and constant face to face contact with costumers while providing an efficient service and coordinating with other team members.
McDonald’s Corporation (4/04-3/06):
Primary Duties: Costumer service and strong communication with team and costumers were the primary responsibility in my usual position as first contact in the drive through.
General Manager of Panera Bread: Matt -----
Cell Phone: (719)------- Note: Please call Matt after 10:00am as he often works after midnight.
Manager at Mcdonald’s: Jada----- (pronounced Jay-dah) Work Phone: (719)------ Note: Generally works in the morning and early afternoon.
Additional References available upon request.
*******NOTE: This works out to 1.5 pages single spaced in MS Word************