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  1. #1
    Tasman is offline Viscount / Viscountess
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    Default Straighterline testing trouble

    Well I sit here in Australia while the timer is going for my first graded exam in western civ 1.
    At question 1, and I can't even input my answer or even move to the next question. 40 minutes left to go.

    What to do...
    Set yourself goals, not limitations

  2. #2
    Ace_King's Avatar
    Ace_King is offline Baron / Baroness
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    Happened me once. It's a glitch in the system. I let it ride out. Monday morning sent an email stating the problem, they reset the exam for me. Wa-la!
    B.A. (Social Sciences) Thomas Edison State College.

  3. #3
    Tasman is offline Viscount / Viscountess
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    Quote Originally Posted by Ace_King View Post
    Happened me once. It's a glitch in the system. I let it ride out. Monday morning sent an email stating the problem, they reset the exam for me. Wa-la!
    That's good to know. I've just sent them an email. Although a bit of a nuisance as I'll have to wait a couple of days (It's 3.30pm Sunday here).
    It just peeves me when you get all psyched and ready and then this happens. They can change their timers to submit exams when time is up...BUT they need to fix their 'glitches' so we can actually do an exam!

    (There...I feel better now)

    cheers Ace-King
    Set yourself goals, not limitations

  4. #4
    CLEP101's Avatar
    CLEP101 is offline Grand Duke / Duchess
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    That sucks Tasman, but hopefully they'll do you right and reset it for you so you can do it again. I had the same issue when I was in Korea but with a DSST, Physical Science. The proctor sent an email and I retook it the following week. Good luck,
    Excelsior College - DONE
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  5. #5
    Ace_King's Avatar
    Ace_King is offline Baron / Baroness
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    No problem buddy! And yes I felt your pain, happened to me with Intro to Sociology. Was very eager in completing it and the glitch came. Hopefully they will fix these glitches soon!
    B.A. (Social Sciences) Thomas Edison State College.

  6. #6
    marianne202's Avatar
    marianne202 is offline Regent
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    That stinks. Just make sure you have an updated version of JAVA and that your pop-up blocker is turned off before you start it again. I know with my students they get locked up when they don't make sure these two things are done. Good luck!
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  7. #7
    Tasman is offline Viscount / Viscountess
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    Well they reset the exam for me again today (Tuesday here). They sent me an email telling me it would have worked if I refreshed the testing page or restarted the session..(as if I didn't already try this time and again). Then they tell me this seems to be an issue with Blackboard but the Course Manager has not been able to replicate the problem on firefox, chrome, or internet explorer. I use firefox on my mac.
    I mean you try doing everything to get your exam functioning properly. Pop up blocker is turned off, I've got the latest version of java. I haven't had any problems on my other SL courses I've done.

    I went to sit the exam again and the same problem...

    I'm not having any 'real' issue with the course or chapters, it's going great and am enjoying it, except when I go and try to sit this blasted exam
    Set yourself goals, not limitations

  8. #8
    Gooberman11 is offline Knight Champion
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    Uggg! Just had the same problem, but at question 13 for Anatomy. Just stopped working--did all the techy stuff and it came back on but with only 6 minutes left. Now I have the worst score so far out of 16 exams. Not Fun!!!!
    Just wanted to complain .

  9. #9
    Tasman is offline Viscount / Viscountess
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    Quote Originally Posted by Gooberman11 View Post
    Uggg! Just had the same problem, but at question 13 for Anatomy. Just stopped working--did all the techy stuff and it came back on but with only 6 minutes left. Now I have the worst score so far out of 16 exams. Not Fun!!!!
    Just wanted to complain .
    Make sure you complain to them!! If it's happening this often they need to do something about it.
    The more people who complain about what's going on, the more chance they might sort it out really soon.
    They need to get their exam boards sorted out. It really is not good enough.
    Set yourself goals, not limitations

  10. #10
    Ace_King's Avatar
    Ace_King is offline Baron / Baroness
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    Hmm happened again? That's weird. It has only occurred once to me and I took lots of Straighterline exams. I sent an email anyways "pretending" it happened to me , so maybe like you said Tasman, the more people who speak up they can get this fixed.
    B.A. (Social Sciences) Thomas Edison State College.

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