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Hello,
I am not able to access study.com all of a sudden over my WIFi connection/ home internet. I tried it on a computer that is connected via the LAN cable as well.
The strange thing is that its working on my phone if I remove the WIFi connectivity. Any suggestions?
Thank you
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Assuming you made this post using your phone's cell connection, I'd first check and see if you can get to any other sites via your home wifi (like degreeforum.net). If you are able to reach other sites, then I recommend restarting your router.
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(05-16-2018, 09:14 AM)Sapientes Wrote: Assuming you made this post using your phone's cell connection, I'd first check and see if you can get to any other sites via your home wifi (like degreeforum.net). If you are able to reach other sites, then I recommend restarting your router.
Hi i can access every other website on my computer except Study.com
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Restarting your router should clear things up.
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I did that, restarted the computer as well and tried accessing the site on a different computer but it dosent work. Surprisingly if i disconnect the Wifi on my phone and try to access the site it works. Seems like it has something to do with my internet? But all other sites work
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Weird. Have you tried using different browsers?
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Yes i did that. This very different than anything i have ever experienced.
I tried everything i could and also spoke to Study.com but was told that there is nothing that they see at their end and have asked me to leave a message for their tech team, i did but havent heard back from them yet
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05-16-2018, 10:48 AM
(This post was last modified: 05-16-2018, 10:50 AM by Lewis.Yim.)
And if that doesn’t clear things up, it’s your computer browser. There may be too much in its cookies, cache, history, etc... Your options are to use another browser, clear the temp internet files, or call a tech.
It’s not Study.com, I had a similar issue with Study.com, but also affected other sites like Straighterline, and my banking sites. I uninstalled and reinstalled you browser, did a cleanup of the computer and it worked.
Forgot, you should restart the modem, router, and the computer. Not just one component at a time, have it all off for 5 minutes or longer before powering back up.
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i will do that and hopefully it will help things. I have tried it on a different browser though but will send an update again soon.
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I recall having the same problem connecting--solely with Study.com. I think I tried a different browser or fiddling with browser settings (allowing cookies, perhaps?). There was also a problem with the TESU4062 access code. I added one and used TESU4063 to get started. Why? I noticed the code had been TESU4061 at one time!
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