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Instantcert keeps billing me monthly
#1
Any ideas what the monthly Instant Cert charge of $20 is for and how to cancel my account?
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#2
$20 is the monthly subscription rate. 

Send an email to cancel your account

https://www.instantcert.com/support
Degrees: BA Computer Science, BS Business Administration with a concentration in CIS, AS Natural Science & Math, TESU. 4.0 GPA 2022.
Course Experience:  CLEP, Instantcert, Sophia.org, Study.com, Straighterline.com, Onlinedegree.org, Saylor.org, Csmlearn.com, and TEL Learning.
Certifications: W3Schools PHP (Completed), Google IT Support (In Progress), Google Digital Marketing (In Progress), Google Project Management (In Progress), Google Data Analytics (Maybe), Google UX Design (Maybe)
[-] The following 2 users Like LevelUP's post:
  • CCCC, katsiki
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#3
(06-09-2022, 09:09 PM)CCCC Wrote: Any ideas what the monthly Instant Cert charge of $20 is for and how to cancel my account?

Had the same problem. My partner took an instantcert class almost a year ago. Have been paying 20 a month since. Emailing did nothing. Genuinely considered closing our joint account at this point. Total cost is now at $200. It would have been cheaper to take astronomy via study.com Undecided
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#4
The people that run Instantcert are super nice. If you explained what happened, you should be able to resolve the situation and maybe get some of the payments back.

When I was an Instantcert subscriber, I was canceled right away after sending an email. I would try emailing again or calling the toll-free number.
Degrees: BA Computer Science, BS Business Administration with a concentration in CIS, AS Natural Science & Math, TESU. 4.0 GPA 2022.
Course Experience:  CLEP, Instantcert, Sophia.org, Study.com, Straighterline.com, Onlinedegree.org, Saylor.org, Csmlearn.com, and TEL Learning.
Certifications: W3Schools PHP (Completed), Google IT Support (In Progress), Google Digital Marketing (In Progress), Google Project Management (In Progress), Google Data Analytics (Maybe), Google UX Design (Maybe)
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#5
I took one course through instantcert. I requested transcript and cancellation as soon as I finished the course. I got an immediate response. Very pleased and satisfied with their service. Top notch imo.
[-] The following 2 users Like Pats20's post:
  • LevelUP, rachel83az
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#6
Oh boy, now I'm a little concerned. I'll be closing my account once I pass all my tests. Here's to hoping I don't run into any issues.
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#7
Stacie Wrote:Oh boy, now I'm a little concerned. I'll be closing my account once I pass all my tests. Here's to hoping I don't run into any issues.

You can always contact them a few days or even a week or two in advance if you "know" you'll be done by then...
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[-] The following 1 user Likes bjcheung77's post:
  • Stacie
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#8
(08-04-2022, 01:30 PM)bjcheung77 Wrote:
Stacie Wrote:Oh boy, now I'm a little concerned. I'll be closing my account once I pass all my tests. Here's to hoping I don't run into any issues.

You can always contact them a few days or even a week or two in advance if you "know" you'll be done by then...

Good point. Thanks! Big Grin
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