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Should I be worried? (Study.com Proctored Exam)
#1
I was in the middle of taking my proctored exam with Study.com when a message popped up from the proctor software saying "Cannot Run Windows Photo Viewer During Exam". I closed the message and was able to finish the exam. 

I did not have it running in the background before the exam. I don't even use that program. I did not try to access that program during the exam. I have no idea what caused that to happen. Should I be worried? Will my exam be disqualified?
Currently working on:  Capstone

Eastern University - (9 of 10 Courses Completed) (27 Credits)
Master's in Data Science


Western Governors University (WGU) - Completed in 2020.
Bachelor of Science, Business - Information Technology Management

TEEX (3 courses, 10 cr)  
The Institutes (3 cr) 
NFA (1 cr)  
ALEKS (3 cr) 
SOPHIA (21 courses, 57 cr) 
Study.com (18 courses, 54 cr) 
WGU (12 courses, 38 CUs)
Eastern University (9 courses, 27 cr)
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#2
Shouldn't be a problem, I've had the same and similar things happen and they've all been reviewed and approved without issue.
Completed:
BA History & Psychology, Thomas Edison State University, March 2020
ASNSM Mathematics, Thomas Edison State University, March 2020

Up Next:
JD, Cornell Law School, Class of 2024

Link to all credits earned: Link
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#3
(07-02-2019, 04:24 PM)mysonx3 Wrote: Shouldn't be a problem, I've had the same and similar things happen and they've all been reviewed and approved without issue.

Thanks for the reply and for putting me at ease.
Currently working on:  Capstone

Eastern University - (9 of 10 Courses Completed) (27 Credits)
Master's in Data Science


Western Governors University (WGU) - Completed in 2020.
Bachelor of Science, Business - Information Technology Management

TEEX (3 courses, 10 cr)  
The Institutes (3 cr) 
NFA (1 cr)  
ALEKS (3 cr) 
SOPHIA (21 courses, 57 cr) 
Study.com (18 courses, 54 cr) 
WGU (12 courses, 38 CUs)
Eastern University (9 courses, 27 cr)
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#4
I had this happen also and practically had a heart attack! No issues though - went through and got credit.

Hope this eases your stress a bit!
Amberton University, MS Human Relations & Business
Started June 2022

TESU BALS completed March 2020
Study.com (24) StraighterLine (33) Sophia (10) SHU and GCU (26) TEEX (6) Coopersmith (12) CSMLearn (3) TESU (6)
[-] The following 1 user Likes suzycupcake's post:
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#5
(07-02-2019, 04:03 PM)AwardTour Wrote: I was in the middle of taking my proctored exam with Study.com when a message popped up from the proctor software saying "Cannot Run Windows Photo Viewer During Exam". I closed the message and was able to finish the exam. 

I did not have it running in the background before the exam. I don't even use that program. I did not try to access that program during the exam. I have no idea what caused that to happen. Should I be worried? Will my exam be disqualified?

One of my boys' exams had a pop up about Skype.  We don't have Skype on the computer but I was worried about the exam.  It was all fine though.
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Homeschool College Guidance Counselor Mom to twin 18 yo boys

CsmLearn
Study: US History, Pres Skills, Enviro Sci, Ethics America, Intro CJ, Meteorology, Forensic Sci, Criminology
Sophia: Psych, Visual Comms, Sociology, Eff Teams, Mng Conflict,  Anc Greek, Art History 1, Intro to IT,
Intro to Bus, Engl Comp 1&2, Religion, Conflict Reso, College Algebra, US History 2
TEEX: Death Invest
Coopersmith: Stress Mgmt, Therapeutic, Drugs & Society, Sport & Exercise, Psych of Motivation, Pos Psych, Career Coun
Community College: Comp Info Syst, A+ Hardware, A+ Op Syst, Linux Op Syst, Networks, Switching & Routing, Networking, IT Security
Computer Certs: Comp Tia A+

Planning for (2) Bachelors: BSLS 


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#6
For the very first SDC exam I took, I had problems with my webcam and had to contact their tech support for help, and that triggered a satisfaction survey which opened my internet browser in the background. I didn't notice until the exam was already almost over. I panicked a bit but ended up having no issues. Maybe because they reviewed the video and I clearly wasn't looking at anything other than the test.
TESU, BSBA-HR Completed December 2020

Completed: B&M CC: 67 units applied to degree Study.com: Principles of Management, Principles of Marketing, Computing, International Business, Library Science, Managerial Accounting, Leading Organizational Change, Finance, Organizational Theory, Strategic Human Resources (30 units) Davar: Organizational Behavior, Managerial Communication (6 units) Sophia: Microeconomics, Statistics, College Algebra, Conflict Resolution, Leading Teams (11 units) Institutes: Ethics (2 units) TESU: Business Capstone, Cornerstone (4 units)

Next up: Researching Master's Programs
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#7
The first time I did the exam, the proctoring software froze during the room scan. I tried to regain control over my computer by opening the task manager, got a warning message, and then the whole thing closed. I was able to type the exam code in again and continue through.
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Intro to Marketing and Strategy ($9) | Intro to Microeconomics ($9)

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Intro to Managerial Accounting ($70) | Advanced Accounting ($70) | Managerial Accounting ($80) | Intermediate Accounting 2 ($90) | Intermediate Accounting I ($90) | Cybersecurity Policies & Management ($80) | Management Information Systems ($80) | Data Structures & Algorithms ($80) | Intro to Programming ($70) | Computer Architecture ($70) | Calculus ($80) Database Management ($80)
Systems Analysis & Design ($70) | Discrete Math ($80) | Intro to Operation Systems ($80)

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Intro to Computer Science I ($25)
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