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+--- Thread: call ALEKS today (/Thread-call-ALEKS-today)
call ALEKS today - hoffdeb - 10-04-2013
Here is another response.
Dear Ms. Hoff,
Thank you for contacting ALEKS. We are currently working with ACE to become one of their acredited programs. We will let you know if we are once again an ACE approved program.
Best regards,
Jacob Gibson
Customer Support Representative
ALEKS Corporation
Sunday, 4:00 PM to 1:00 AM EST
Monday - Thursday, 7:00 AM to 1:00 AM EST
Friday, 7:00 AM to 9:00 PM EST
Email Support
call ALEKS today - cookderosa - 10-04-2013
rebel100 Wrote:This is what needs to happen, thanks Jennifer for leading the charge on this important matter.
Shawn hooked me up with the number and name, but thanks just the same. I think we ALL WANT THIS resolved asap!
call ALEKS today - Tedium - 10-04-2013
I signed the petition and sent them an e-mail. They obviously haven't responded yet, but I'll let you guys know when they do.
call ALEKS today - JBtesc - 10-05-2013
Thanks for the heads up. Just emailed them.
call ALEKS today - escalations - 10-05-2013
sanantone Wrote:The people who have current subscriptions should definitely get their money back. However, if this is a business decision, I can't fault them. It would be a smart business decision to forego ACE evaluation if the cost of having ACE evaluation outweighs the extra customers they could possibly attract with that.
Agreed, but they would not have decided it overnight. It would have been ethical had they put a pop up or a notice on their web site 30 or 60 days ago letting users know their intentions. Any company is free to choose what is right for their business but I am not talking legal aspects or business decisions here but the right thing to do.
call ALEKS today - Chebasaz - 10-05-2013
Daithi Wrote:I just did a little research and this may not work. The Gates Foundation has provided grants to ALEKS in the past, but in March ALEKS was purchased by McGraw-Hill. Now being owned by a big publisher with different priorities may be some of the reason for them not renewing.
If this is true then it could explain what's going on. Just a WAG here, but licensing ALEKS to colleges for use with their math courses would be far, far more lucrative than individual students taking ALEKS courses. No need for ACE review either.
Total WAG, but it wouldn't be the first online supplement McGraw-Hill has made available for colleges, and makes more sense than an arbitrary decision to let the review expire.
call ALEKS today - cookderosa - 10-05-2013
Chebasaz Wrote:If this is true then it could explain what's going on. Just a WAG here, but licensing ALEKS to colleges for use with their math courses would be far, far more lucrative than individual students taking ALEKS courses. No need for ACE review either.
Total WAG, but it wouldn't be the first online supplement McGraw-Hill has made available for colleges, and makes more sense than an arbitrary decision to let the review expire.
Multiple colleges already use ALEKS. University of Illinois uses it as a placement exam, and my local CC uses it AS THE MATH CLASS!
call ALEKS today - sanantone - 10-05-2013
My local CCs already use it for remedial math courses.
call ALEKS today - Glen1 - 10-06-2013
It is disturbing and unethical for ALEKS website to continue to suggest their courses/program are approved by ACE for college credit. They should at the very lease put a disclaimer.
call ALEKS today - sklineho - 10-06-2013
Wow this is horrible, I hope they restore this soon. Looks like I was blessed to get my credit only a few weeks earlier.