+- Online Degrees and CLEP and DSST Exam Prep Discussion (https://www.degreeforum.net/mybb)
+-- Forum: Main Category (https://www.degreeforum.net/mybb/Forum-Main-Category)
+--- Forum: Saylor.org, Straighterline, Study.com, Sophia.Org, Coursera Discussion (https://www.degreeforum.net/mybb/Forum-Saylor-org-Straighterline-Study-com-Sophia-Org-Coursera-Discussion)
+--- Thread: Straigherline Question (/Thread-Straigherline-Question)
Straigherline Question - OakLakeNC - 11-27-2016
So, my computer gave me a 'program not responding' message during a timed SL quiz. I decided to reboot. This happened like 1 minute into a 20 minute quiz. The computer restarts and I pull the quiz back up. Now I only have 1:30 minutes left to take the quiz when I should have had about 19 mins!?!... I got a 20%. :/ Anyone know if SL will reset a quiz upon request?
Straigherline Question - rowan555 - 11-27-2016
OakLakeNC Wrote:So, my computer gave me a 'program not responding' message during a timed SL quiz. I decided to reboot. This happened like 1 minute into a 20 minute quiz. The computer restarts and I pull the quiz back up. Now I only have 1:30 minutes left to take the quiz when I should have had about 19 mins!?!... I got a 20%. :/ Anyone know if SL will reset a quiz upon request?
If it happened to be the first quiz, you can retake the first one in most, if not all, courses. If it was a later quiz/test, I'd use the chat feature on their site or open up a support ticket letting them know what happened. They should be happy to help you with this problem, I'm sure they've seen this happen before.