Online Degrees and CLEP and DSST Exam Prep Discussion
Ahhh!! Exam Oops Moment! - Printable Version

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+--- Thread: Ahhh!! Exam Oops Moment! (/Thread-Ahhh-Exam-Oops-Moment)



Ahhh!! Exam Oops Moment! - Doodlebabe - 12-07-2017

Sooooooo....I just took a final on Study just now and I COMPLETELY spaced taking my headphones off my desk. You can clearly see them in the room scan, there's no way I missed showing them. I had nothing going on them, I just forgot to remove them. 

Tried to contact support...and Study's servers went down! I have no clue if my email went through or not (though grateful my exam did). 

Are they going to flag my exam for cheating? How quickly do they usually get back to people with exam issues? I'm assuming it'll be longer than usual because of the technical issues happening right now but I don't know what "usual" is for them. 

@Study.com help????


RE: Ahhh!! Exam Oops Moment! - Study.com - 12-07-2017

Hi Doodlebabe,

We're sorry to hear that! We've received your email, and a member of our team is addressing it now. Thank you so much for bringing this to our attention.

Best,
The Study.com Team


RE: Ahhh!! Exam Oops Moment! - mudball - 12-07-2017

I just finished taking an exam and when I submitted it, I got a message saying, "OOPs, the dog ate our cable." I didn't receive a score and it will not show my courses after I log on. I sure hope I don't have to take that exam again.


RE: Ahhh!! Exam Oops Moment! - Doodlebabe - 12-07-2017

(12-07-2017, 05:45 PM)Study.com Wrote: Hi Doodlebabe,

We're sorry to hear that! We've received your email, and a member of our team is addressing it now. Thank you so much for bringing this to our attention.

Best,
The Study.com Team

Thank you so much! I was pleasantly surprised at how quickly you guys emailed me back (and responded to this!). I really appreciate how supportive and helpful you guys are!!!


RE: Ahhh!! Exam Oops Moment! - Study.com - 12-08-2017

(12-07-2017, 06:36 PM)Doodlebabe Wrote:
(12-07-2017, 05:45 PM)Study.com Wrote: Hi Doodlebabe,

We're sorry to hear that! We've received your email, and a member of our team is addressing it now. Thank you so much for bringing this to our attention.

Best,
The Study.com Team

Thank you so much! I was pleasantly surprised at how quickly you guys emailed me back (and responded to this!). I really appreciate how supportive and helpful you guys are!!!

That's great to hear! We have an awesome support team who cares deeply about the success of our students. Please email or PM us if you have issues, and we're happy to resolve them for you.

Best, 

The Study.com Team