+- Online Degrees and CLEP and DSST Exam Prep Discussion (https://www.degreeforum.net/mybb)
+-- Forum: Main Category (https://www.degreeforum.net/mybb/Forum-Main-Category)
+--- Forum: General Education-Related Discussion (https://www.degreeforum.net/mybb/Forum-General-Education-Related-Discussion)
+--- Thread: Maybe I need to call tech support on Monday? (/Thread-Maybe-I-need-to-call-tech-support-on-Monday)
Maybe I need to call tech support on Monday? - AwardTour - 06-17-2018
I just completed TEEX AWR138 a few hours ago. I completed everything including the post course feedback survey. I am not being given credit yet for taking the course (I am talking about within TEEX and not ACE). For every course with the exception of this current one I would receive an automated email confirming that I am done.
I am not sure if completing a course over the weekend has anything to do with it? I am able to view my Certificate of Completion (my name looks malformed/garbled on every TEEX course so far btw.). I am just not getting credit for it within TEEX. It is also not showing up in my 'Course History' and it shows me being currently enrolled in the course.
This is odd, I will give it until late tomorrow morning and then I will call up TEEX if nothing has changed.
RE: Maybe I need to call tech support on Monday? - AwardTour - 06-18-2018
UPDATE:
It was fixed without me ever having to contact them. A few hours into TEEX's regular business hours I was giving credit for completing the course within the TEEX Online System. AWR138 is now in my "course history".
I was wrong in my first post. I have never received an email after completing a course. I have only received 2 automated confirmation enrollment emails when signing up for each new TEEX course.