TESU refusing SDC discount

[lillingworth]

I’ve been going back and forth all week trying to get my SDC membership registered with TESU. I verified with my Student Success contact that I needed only a verification of enrollment from SDC to successfully link my accounts and get the discount.

I asked SDC for verification and they had no idea what I was talking about. After escalating up the support chain they sent a pdf with their logo at the top and listed my start date and what classes I was taking.

I forwarded that to TESU and get a reply saying that’s not the right form and they need something else that included SDC letterhead on the form.

My husband also contacted SDC to verify his enrollment and he was sent the EXACT same form, but they also sent it to transcripts@tesu. We’re still waiting to hear if that’s going to be enough.

Now my student success contact is saying I was a student prior to 2016 and therefore not eligible for any discounts.

I’ve never taken a class or bought a TECEP through TESU. I’ve only send my transcripts for evaluation.

Was getting an evaluation back in 2015 enough to be considered enrolled? And does that void out any opportunity for a discount?

Not sure what we’re going to do. At this point TESU is becoming too expensive to be an option.