Is there any way to make TESC go faster?

[sanantone]

All of the course descriptions and even some syllabi are available on my community college's website. If I point registrar to those, will they go faster? I'm an enrolled student and this 4-6 weeks is driving me crazy. I have 21 new credits from my CC that need to be evaluated. I really need to know where I'm at so I know I'm taking the right CLEPs/DSSTs. The advisors won't give me any advice until my new credits are evaluated. I'm trying to make the Oct. 1 deadline. Why does it take them so long to transcribe ACE and FEMA credits? Those should be a given.

[hkhart]

Are you enrolled, but not taking any classes? As soon as I had financial aid in place, I signed up for classes and used that as leverage, however they have jacked my evaluation all around then wanted me to send in verification of currency... I'm still waiting now for those classes that I verified to show up. In essence, I applied 6/4, had transcripts sent immediately, tesc had them by 6/21 and now it is 8/2 and I'm still waiting! I'm taking 3 classes though that will apply. You may have to wait until the actual evaluation is done, then check to see if they are credited correctly. Every time I have asked about evaluation via online email form, I have had someone else tell me different than what the previous person said.

[sanantone]

I don't have to worry about currency in my degree program and all of the new credits that need to be applied were taken this year. They've had the FEMA and ACE transcripts for almost 3 weeks and my CC transcript for 2. There shouldn't even be an evaluation process for FEMA and ACE credits. I'm enrolled, but I am not taking any courses with TESC. I submitted a ticket to registrar through MyEdison with links to all the syllabi and course descriptions at my CC. I'm taking 4 paper DSSTs in two weeks, hopefully, and the scores can take up to 4 weeks to reach the college. That will be in the middle of September and then I would have to wait for TESC to transcribe them. I'm taking these blind with the hope that they will apply to my degree program and they'll be the only credits I'll have left to finish. Advisement won't give me any advice until all of my new credits are transcribed.

[ryoder]

Sorry, these are gub-mint workers you are dealing with here. They take their time.

[Lindagerr]

write or call Dr Garry Keel the head of advising If you explain your problem he may be able to speed things up. Just curiouz why are you taking paper DSST?

[cookderosa]

unless you talk with Dr Keel, you're going to be sitting and waiting. Only thing I can suggest is list the degree you're working on and the credits you just turned in- likely several of us here can tell you where some (many) will fall. HTH

[sanantone]

I'm taking paper DSSTs because I could only find one school in the 7th largest city in the U.S. that administers DSSTs to non-students. Devry administers the online version, but they're in the process of moving and don't have everything set up. I think another university might be an option for the online test, but I'm waiting to see if they'll be able to administer it in the next couple of weeks.

The last time I emailed Dr. Keel, he forwarded my email to an advisor. I think TESC is just understaffed. Registrar said that they take around 20 business days to evaluate transcripts because they receive so many everyday. An evaluator told me they have 1900 outstanding evaluations to complete at the moment and that he or she will try to get mine done next week. I finally got another advisor to answer my emails. I've been getting the same one who wouldn't give me any advice. This other one finally approved courses to go into my degree plan.

Thank you for all the suggestions.

[ryoder]

You know what I would do if I were 1900 in the hole?
I would have my staff stay late every friday until most of the evals were taken care of.
This is what we did when I worked at the computer store. Some days you would have so much work, it was not possible for a couple of techs to complete it all in a 40 hour work week. So that week you didn't work 40 hours.

[dcan]

You know what I would do if I were 1900 in the hole?
I would have my staff stay late every friday until most of the evals were taken care of.
This is what we did when I worked at the computer store. Some days you would have so much work, it was not possible for a couple of techs to complete it all in a 40 hour work week. So that week you didn't work 40 hours.

Union rules. New Jersey is in a crappy financial situation as it is, so exactly how is Gov Christie supposed to tell the people of the state he has to raise their taxes to pay the overtime required to have the TESC staff stay late and work on the backlog, just to speed things up for students who are getting away with paying only a fraction of what the rest of the TESC students have to pay to get the same degree?

The speed ticks me off too, but it's not an easy fix.

Now as far as squeezing more blood from the rock during normal work hours, why, that is tantamount to torture. They need their 500 smoke breaks each day! milelol:

[ryoder]

I didn't mean to say they should be paid overtime. These are most likely salaried and exempt from overtime. In the private sector people work overtime for free all the time when the work backs up.