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My Sophia.org Conflict Resolution Course Review
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I just finished the Sophia Conflict Resolution course and thought I would give a review. It has 6 units. For each unit there are 3 quizzes of 10 questions each. They call those quizzes "Challenges." After you have completed the 3 Challenges, there is a 25 question test called a "Milestone." You get 90 minutes to complete each Milestone. They usually took me under 15 minutes though. Then there is a final exam called an "ID verification milestone."
You are allowed to use the "tutorials" during the quizzes and the tests. (The tutorials are short video lectures that usually are about 5-7 minutes each and there also transcripts of the videos if you prefer to learn that way.) Each tutorial gives you multiple teachers to choose from, in case you learn better from a particular person's teaching style. You can even designate a "favorite" teacher. If you do, it will automatically give you that person's videos, instead of you having to pick a teacher every time. I chose Marlene Johnson because she was highly rated by previous students, organized, and had interesting examples.
In this class there were a LOT of tutorials. You'll notice that some lessons are reviewed in multiple videos. Make sure you know those things because they are very important. You do not have to listen to every tutorial. You can skip them if you already know that topic.

After you take the Milestone for Unit 5, they will ask you to schedule your ID verification milestone at least 72 hours in advance. If you need to take it more quickly than that, you can pay $5 and take it sooner. This ID verification milestone involves ProctorU taking a picture of a state-issued ID and asking you some questions that they derive from public records. Then there is a 25 question cumulative milestone. You are allowed to use the tutorials and 1 handwritten or typed sheet of paper of notes. You can have notes on both the front and the back of the sheet. You have 90 minutes to complete the ID verification milestone. It does NOT count toward your grade, but you have to get at least a 50% on it to pass it. You can revoke all permissions that you have given to ProctorU by clicking the red X when you are done. You have to let the ProctorU rep know when you are done with the ID verification milestone before you submit it. There is something they have to do before you submit it.

Throughout the process, there is a score report on your dashboard that keeps track of your scores and you can review it, in detail. All quizzes and tests are graded immediately and shown as completed. I liked the visual of seeing more and more of them be marked complete. The dashboard also gives you a timeline that tells you where you need to be to complete the class on time. (You have 60 days to complete it, but they will give you one 30-day extension for free if you fall behind and request it. You will have to agree to check in weekly with a Learning Coach.)
Learning Coaches are people that are there to help you with whatever you need in the class. I reported 2 correct answers that were marked incorrect by the computer to my Learning Coach. They verified that I was right and then gave me credit for those. They are easy to work with and very helpful.
The class was very informative and very detailed but overall pretty easy. I learned the material well and have already started applying Conflict Resolution techniques in my life.

When you are almost done with the class, they give you a coupon code that they say is a "$50 success scholarship" towards your next class. Overall, I would recommend this class to anyone that needs it.
TESU BA June 2018.
Various business certificates still to do.
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