Missing Straighterline credits on credly

[yc1981]

Hi all, I went back through my credly transcript and my straighterline/old ace transcripts and I can see Straighterline missed sending some of my classes to credly. I had been on the old system previously before they went through Credly and I used the Straighterline web form to request that they send my transcripts over to Credly and turn them into badges after the fact. Is there a specific way I should use to contact Straighterline to find out why I am missing classes? Seems like many things require me to have an active subscription, which I don't need... thank you for any advice.

Okay, this is weird! I actually think the problem is with Credly. I logged into straighterline and I can see under My Transcripts that they included the classes in question on the transcript. But somehow it never appeared in Credly as a badge. So now I need to figure out who to contact at Credly, I think. I sent a request through their online help form, hopefully that will work.

[rachel83az]

Also contact Straighterline. This thing happens sometimes and contacting both institutions is the best way to ensure that your courses will correctly be added to your Credly transcript.

[bjcheung77]

Yes, practically the same advice I would provide in your previous thread here: https://www.degreeforum.net/mybb/Thread-...Credly-ACE

BTW, did you get your financial aid issue resolved from earlier in the month? https://www.degreeforum.net/mybb/Thread-...aid-issues