Anybody else like IKEA furniture

[Daithi]

I'm getting ticked with IKEA right now.

I bought a set of nice bookcases through their website about 4 days ago. I received an email confirmation of my order almost immediately. It said "Thank you for your order! Your order is now being processed..." and gave an estimated delivery date of Sept. 6th. I haven't received any other emails since. It just so happens that I will be off from work the first week of September, so I wanted to call and confirm delivery. I called and was left in the call queue for over 20 minutes. I finally gave up. I went to their website and used "Ask Anna". She couldn't help and gave me the same phone number I had just tried.

One thing that is particularly annoying, and not limited to just IKEA, is to be sitting in a call queue where the message keeps saying "Your call is very important to us..." Apparently it isn't so important that they can hire enough people to answer the damn phone in a reasonable period of time.