TESC Rant (new website, new email, more frustration)

[jam123]

First, I have a BA from TESC, I like the school and I think their programs are very good. It just drives me crazy that their customer service is so terrible. I have been a software engineer for 15 years and their website is among the most terrible I have seen. It's always been terrible. Their IT decision making is terrible.

I went to the website today for the first time in many months. It is so slow. You click on something and the "Loading" circle displays for 30 seconds. You click on something else and their is your friend the "Loading" circle. I tried to update my phone number but I get an error that I must pick a phone type (home, work, cell I guess) from a dropdown list that is empty.

I also noticed I had three unread messages waiting for me. I click on the link and it takes me to a Google screen wanting to to accept their terms of service and privacy policy. Why would I agree to let Google share my information with third parties and give them rights to my content? How many of you have ever read Google's terms of service?

This is just one paragraph of their terms:
"When you upload or otherwise submit content to our Services [gmail, docs, youtube, etc.] , you give Google (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display and distribute such content."

I planned to get a 2nd bachelors and had some DSST and CLEP exams sent to TESC 3-4 months ago. So I logged in for the first time today and they are still not on my evaluation. This used to only take 2 months for non-enrolled students. Now its been 3.5 months and still not processed.