03-29-2015, 06:27 PM 
		
	
	
		If you can't verify your identity from the questions they ask (which are all drawn from public records), then they just require an additional form of identification.  That happened to me right after I got married, because most records were still under my maiden name.  I showed them my passport as well as my driver's license, and I was good to go.
	
	
	
	

 
 

 

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