03-09-2017, 01:31 PM
email from ACE
Greetings Learners,
If you received this e-mail, it is because you experienced an error in which a course was removed from your already completed profile. Due to an agreement with Kaplan, ACE had to remove all options to select Distance Learning as a course, and in doing so, the system accidentally deleted it from previously existing profiles. After weeks of tweaking, this has been fixed and patched. Your KUOL course should now appear on your transcript. We apologize for this massive inconvenience, and deeply regret the confusion it caused. Do let us know if you require further assistance.
Greetings Learners,
If you received this e-mail, it is because you experienced an error in which a course was removed from your already completed profile. Due to an agreement with Kaplan, ACE had to remove all options to select Distance Learning as a course, and in doing so, the system accidentally deleted it from previously existing profiles. After weeks of tweaking, this has been fixed and patched. Your KUOL course should now appear on your transcript. We apologize for this massive inconvenience, and deeply regret the confusion it caused. Do let us know if you require further assistance.
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