ACE Credit Registry Change? Transcripts Services Ending

[graduatesoon]

How Do I Request a Transcript from Study.com? page at here Transcripts
says a button to request transcript should appear on my dashboard.

I put in a help desk report when I did not find it on my desktop. This is the reply I got.

"Thank you for reaching out about this. The button wasn't showing up because you've been on a Premium membership. I've just applied a temporary (1-week) free College Accelerator membership to your account, so you should now be able to see the Request Transcripts button and request your ACE/Credly/Acclaim badges.

I see that you just started a new month of Premium membership. I'm not sure whether your Premium membership will pick up again smoothly when this free week of College Accelerator is over, or not. 

Don't worry; if necessary, we'll give you another courtesy free membership extension to make sure you get all the membership time you've paid for. "

WHATTT???

Relax. Box breathe. Go to my happy place. Think sparkly thoughts. Better now.