how long does it take TESU to 'receive' my transcripts to do an academic evaluation?

[elenlushk]

So, I applied for my CLEP and International IELTS to be mailed last month, and I sent in my ACE credley transcript and DSST parchment transcript by email a few weeks ago.

I applied to TESU 10 days ago and I'm certain everything I mentioned above is already at TESU but I have no idea what the acceptable waiting time is for them to 'receive' the transcripts in order to evaluate it, as my admissions counselor keep telling me they haven't received it, which made me a little concerned. 

My IELTS is set to expire end of JAN 2021 so I'm most worried about when they're put that on my record as I don't want to retake again.

Any thoughts are appreciated! Thank you