TESC - poor customer service

[Gary]

Had to get this out of my system during break from ALEKS. Called TESC to ask a basic question for a degree program. Their customer service is horrible, as I expected and had dealt w/in the past. (1) question only and it had to be e-mailed, they were not allowed to answer it. I have a person at work who was thinking about them, I will steer him away if possible. I have never run into this in all my calls to other colleges. They are consistent, consistently bad dealing w/the customer. I don't care about free FEMA credits and liberal policies etc, as far as serving potential customers, they are sadly lacking. This is not to knock people who have degrees from there, just an observation about a school that apparently is on a par w/Ivy League schools. Like playing the famed 18th at Pebble Beach, I guess we should be honored to be associated w/them. My advice, don't play this course, too many sand traps, rough fairways and water. Take your clubs elsewhere.

Signed,
A concerned parent :}