Study.com ugh
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Study.com ugh
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06-14-2017, 04:54 PM
My daughter had to quit in the middle of a test because "no page found" showed up suddenly. It couldn't get fixed so she closed the browser with ten questions left. So upsetting. She contacted them. Does anyone know what happens in this cases?
06-14-2017, 05:07 PM
Did she call RPNow and get ahold of their tech support when it happened? If so there will be a ticket and they might even have been able to reload it from their end and get it back online. I had issues starting one of my exams after I entered the code. The whole screen went blank. They couldn't get it to reload but at least it didn't use up the code I had. Most likely you will either be able to log back in with the code you used before OR contact study.com and they may give you a new code and not count the previous exam against her. I doubt she will be able to get credit for the exam since it wasn't finished but at least she may be able to re-take it.
MTS Nations University - September 2018
BA.LS.SS Thomas Edison State University -September 2017
06-14-2017, 05:53 PM
Essentially, your best bet is to contact Study.com service/support and see what they say.
I think in these situations they may need to wait until it has "passed" through their system. Then they would review your info once that has completed, call them for advice/next steps.
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06-14-2017, 06:11 PM
This happened to me once when I was about 80 questions in. I called Study.com and they told me I could either wait for the grade to see if I passed, or have it reset. I waited for the grade and ended up passing. It lowered my overall score a little but it was still good enough for credit so I let it go. They were very understanding of whatever choice I wanted to make and gave me the option. Don't sweat it.
06-15-2017, 01:23 AM
Clodyneseidel Wrote:She is retaking it! Woohoo, that's news, hopefully for the better. Good luck! Hope she does well!
Study.com Offer https://bit.ly/3RTJ3I9
In Progress: UMPI BAS & MAOL | UoPeople BS Health Science Graduate Certificate: ASU Global Management & Entrepreneurship Completed: TESU ASNSM Biology, BSBA (ACBSP Accredited 2017) Universidad Isabel I: ENEB MBA, Big Data & BI, Digital Marketing & E-Commerce Certs: 6Sigma/Lean/Scrum, ITIL | Cisco/CompTIA/MTA | Coursera/Edx/Udacity The Basic Approach | Plans | DegreeForum Community Supported Wiki ~Note~ Read/Review forum posts & Wiki Links to Sample Degree Plans Degree Planning Advice | New To DegreeForum? How This Area Works
06-15-2017, 11:36 AM
bjcheung77 Wrote:Woohoo, that's news, hopefully for the better. Good luck! Hope she does well! She got a 79! She is only 11 years old. So proud of her for diligently studying for this test!
06-15-2017, 11:50 AM
For the future, I've had problems with RPNow crashing many times in the middle of an exam. You can simply, re-log in at the time, go through the set-up process again and when you enter the exam, it will be where you left off. Just be aware that the timer doesn't stop, so it does cut into your test taking time.
TESU BSBA GM
Started: Nov 2016 Graduation Goal: Sept 2017 114/120 CLEP: (15) A&I LiteratureㅣCollege Compㅣ Macroeconomics ALEKS: (12) Buisness StatisticsㅣPreCalculusㅣCollege AlgebraㅣIntermediate Algebra The Institutes: (2) Insurance Ethics TEEX: (4) Cybersecurity for EveryoneㅣCybersecurity for IT Professionals Saylor: (18) Intro to Molecular & Cellular BiologyㅣEnviromental EthicsㅣBuisness Law & EthicsㅣPrinciples of ManagementㅣPrinciples of MarketingㅣMoral & Political Philosophy Study.com: (42) Personal FinanceㅣPrinciples of FinanceㅣIntro to CommunicationㅣIntro to World ReligionㅣIntro to SociologyㅣIntro to Managerial AccountingㅣGlobal & International ManagementㅣDigital Marketing & AdvertisingㅣOrganizational Behavior ㅣ Human Resource ManagementㅣStrategic Human Resource ManagementㅣAdvanced AccountingㅣEnvironmental Science 101ㅣMarketing Research DAVAR: (18) CIS 101ㅣCIS 315ㅣSCI 103ㅣSCI 102ㅣMAN 390ㅣAmerican Gov TECEP: (3) Business Admin BUS-421
06-15-2017, 11:54 AM
Clodyneseidel Wrote:She got a 79! She is only 11 years old. So proud of her for diligently studying for this test! Congratulations to the young lady!!! Awesome work!! :hurray::hurray: "Setting a goal is not the main thing. It is deciding how you will go about achieving it and staying with that plan." -Tom Landry TESC: AAS, Admin Studies. 2010 BA, Social Sciences. 2010. Arnold Fletcher Award. AAS, Environmental, Safety & Security Technologies. 2011 BSBA, General Management. 2011. Arnold Fletcher Award. Sigma Beta Delta (ΣΒΔ  ! |
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