Dream Degree and ACE Transcript

[Glen1]

I also received my next course for First Year Free program.

I received a call today from "students services". Jordan was the name of the individual that called. She was concerned because I sent a terse email. I stated I was extremely disappointed in the requirement that the course must take at least eight weeks before you may go to another course even though they say it can be a five week course. This is not standard practice for an educational institution to state it's a five week course when actually it is an eight week course. I also stated my frustration that my Interpersonal Communication Concepts credits had not been transmitted to my American Council on Education transcript. She stated that they were "changing the way they send transcripts to ACE." Jordan stated she understood my frustration and apologized and said she would let me know when she found something out. I informed her I had contacted ACE about my transcript. I told her I was truly concerned about the ability of Dream Degree's First Year Free obligations. She said they would meet them and that this was new and more in depth than expected. I think they are overwhelmed. She seeme

I received and email today from Steve Clugston with signature line as President. He stated ACE has changed the way transcripts are to be transmitted and said they were working on it. It would be about the middle of December before it is completed. .

I'm not completely satisfied with their explanations, but because it is free I will push on through this next course and hope the outcome will be what I expect - credit.