Straighterline Introduction to Environmental Science

[NC Coach]

I'm currently going through this course from SL. I have completed the first two quizzes and the mid-term. I was a bit taken aback by the fact that my very first question on the first quiz had 13 possible answers (A through M). Normally a multiple choice exam has 4 (maybe 5) possible answers (A through D, for example). Several of the answers did not even match the question as it asked a person's name and then a lot of the answers were not even names.

I figured that was just a little quirk and moved on. However, during the 25 questions, 10 of them contained a huge number of possible answers, as many as 17 for one question (A through Q). This is 40% of the test! banghead

I reported this to Straighterline and did get an immediate response that they would look into it. To their credit I have only contacted them two times, both on weekends, and received very rapid replies each time. So based on my experience so far they seem to be very good with customer service. I know many of you have used them more than I have and may be able to support that statement or perhaps contradict it.

In any case, going through the next quiz and the mid-term resulted in more of the same issue. While this is not a huge deal to me on an open-book test, had this been a closed book final I feel it could have a very negative impact on a person's psyche. Normally when you don't know the answer you can use the process of elimination to narrow it down. However, with as many as 17 choices, that takes considerably longer.

I'm hopeful that this is a very isolated incident that will be quickly fixed. However, I was curious if I'm the only one who has had that issue or if others have seen the same.