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TERRIBLE experience with ProctorU!!

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TERRIBLE experience with ProctorU!!
dfrecore Offline
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#25
03-03-2016, 05:33 PM
Update:

I spoke with a manager today, she is specifically in charge of phones and live-chats. We had spent a few days of back and forth emailing, complete with my sending her the transcripts of the chats I had the last few times I've had to talk to someone at ProctorU.

She was very nice, and extremely responsive. She completely understood where I was coming from, and thanked me for getting in touch with her and working with her to get some of these issues resolved.

Now, on to upper management, and the U-Card authentication process, and then the length of time you wait to get to a proctor...
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Messages In This Thread
TERRIBLE experience with ProctorU!! - by dfrecore - 02-29-2016, 12:12 AM
TERRIBLE experience with ProctorU!! - by dfrecore - 02-29-2016, 12:38 AM
TERRIBLE experience with ProctorU!! - by dfrecore - 02-29-2016, 01:39 AM
TERRIBLE experience with ProctorU!! - by Al2010x - 02-29-2016, 08:26 AM
TERRIBLE experience with ProctorU!! - by jsd - 02-29-2016, 10:53 AM
TERRIBLE experience with ProctorU!! - by dfrecore - 02-29-2016, 06:40 PM
TERRIBLE experience with ProctorU!! - by alzee - 03-01-2016, 10:15 PM
TERRIBLE experience with ProctorU!! - by Vaeal - 03-02-2016, 12:02 AM
TERRIBLE experience with ProctorU!! - by dfrecore - 03-02-2016, 12:27 AM
TERRIBLE experience with ProctorU!! - by alzee - 03-02-2016, 09:46 AM
TERRIBLE experience with ProctorU!! - by msd2012 - 03-02-2016, 10:48 AM
TERRIBLE experience with ProctorU!! - by dfrecore - 03-02-2016, 12:45 PM
TERRIBLE experience with ProctorU!! - by alzee - 03-02-2016, 12:57 PM
TERRIBLE experience with ProctorU!! - by dfrecore - 03-02-2016, 06:36 PM
TERRIBLE experience with ProctorU!! - by dfrecore - 03-03-2016, 05:33 PM
TERRIBLE experience with ProctorU!! - by tck2008 - 03-14-2016, 03:06 PM

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