Study.com a serious disappointment

[strawberryxfuzz]

So, I'm feeling EXTREMELY upset and frustrated right now. I put my time and effort into earning these credits. I've been patient, as many have here waiting for grades to be finalized.

I took 3 courses. Personal Finance, Organizational Behavior and Digital Marketing. I passed all of them with my preliminary scores, which I have complete understanding that those are not final. However, I know I did not fail all of them. Especially the one with the project, as I got 100 on the quizzes, an 85 preliminary score on the final and a 63 on the project which does not equate to failing. All of these exams were submitted before/around Christmas starting on the 22nd.

I filed for Ace approval, and all three were approved last week even though I never received any email from study.com. A few days ago, I checked Study.com and all my exams were with a status of Retake, with a note that I needed at least 70% to pass.

I just now received ANOTHER email from ACE, that all 3 of my courses were denied by Study.com, and they have been removed from my ACE transcript. How could they be approved, and added, and then a week later denied, and removed?

And to top it off, I STILL have not received any notification from Study.com or email about my results. There's so much back and forth!! People being told if ACE approved, then the been cleared and now this. I'm so disappointed. My experience from Study.com so far has been nothing but trouble, while I thoroughly enjoyed the courses and the setup, and was hoping to take many more exams through them but this experience has really ruined my motivation let alone interest to continue with them.