How to get TESU to answer my questions and look at my transcripts? (Discouraged)

[mudball]

TESU isn't the best with e-mailed questions, sometimes it just seems like they want to close the ticket. I have had much worse experiences with a few other colleges, so they don't bother me that much.
Send one question per e-mail.
You'll tend to get better service with a phone appointment. You have to call them at the appointment time, they don't call you.
I didn't have any luck just calling in without an appointment, just kept getting transferred back and forth throughout the departments.