SOPHIA.ORG inaccuracy?incompetence? dishonesty?

[Merlin]

UPDATE:

Sophia.org has made things right.

They quickly resolved the issue and they switched my account over. 

I did sign up with a portal site phoenix.sophia.org to take advantage of the discount. Keyboard Biometric testing is only available on Sophia's main website http://sophia.org

I did not know this. When I emailed them asking about this in the past I was under the impression that this was available on all of their websites. This is not the case. I was never told in any emails that it was limited to their main site and none of their portals.

Thank you SOPHIA.ORG for quickly taking care of this and responding to me. Your quick response and problem solving of my issue has earned you a loyal customer for the majority of my classes.  

Thank you.

Ahh, I was wondering if this was the case. I recall them mentioning that the keyboard biometrics system was in beta and not available on all their sites yet when they posted the announcement. They also indicated that the beta was only available to people who signed up using the main sophia.org portal. That's why I mentioned it above as well.

In any case, I'm glad to see they got everything worked out for you. Let us know how the new system works!