OnlineDegree.com Is Finally Open

[Merlin]

I sent a transcript request to Onlinedegree to get my class sent to TESU, I choose the free way. I took the class on August 9th and received notification that I passed. Well today I just received this email from onlinedegree
" We did receive your transcript request, but it's held up since the proctor company that monitored your final hasnt been able to review your performance yet. Normally when students take their final exam with RPNow, the recording is immediately uploaded to their servers for review when you finish the exam. we can review there was no cheating, we can release the transcript. your case though, something happened and it wasn't able to upload correctly (internet could have been down, etc.) I believe they reached out to you to coordinate a time to retrieve the video from your computer. We need to have this before releasing the transcript. Can you reply to them to coordinate. Should be quick, they are able to get the file from your computer."
Does this seem odd to anyone else? RPNow has not reached out to me at all since I took the test.

Wow, I've never heard of anything like that happening. Plus, if you took it on August 9th, there is no guarantee that the file would still be on your PC. Doubly so if you've taken any other exams since then. I'd look into that ASAP though, otherwise you'll have to re-take the exam.