Sophia Retake Policy?

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I'm still waiting on a response from Sophia.org but I figured I would ask here as well. Is anyone here familiar with Sophia.org's course retake policy?

I am asking in advance because I plan on taking Statistics with them. I did bad on the ALEKS Stats initial assessment so math is not exactly a strong suit for me. I was just doing ALEKS Stats to get elective credit, I ditched it in the name of saving time. Recently, when I switched my major to Business then Stats became a requirement of my degree. 

I found one post on this site where Sophia did allow one Milestone to be retaken. It seems like they will "work with you" however, I am not sure if they have an official policy on retaking an entire course? Straighterline will be happy to take your money again if you wait 3 business days after failing a course. I like the Sophia platform so I would prefer to take it with them.


I don't plan on failing Stats at Sophia but it would be nice to know their policy if you fail an entire course with them and wish to retake it.

Thanks.