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[Silvious]

For PSI make sure that you have the communication app force killed. The one that caused trouble in my case was Skype, and Task Manager also have to be killed. I went through the tech support, meet an arrogant guy that kills everything/driver related stuff that should not be closed that I ended up shut him off, do a restart and try fresh (only reconnected to the proctor). The thing with PSI is the error message is not always popping up, once you get the first one to tell you which app to kill it's fairly straight forward.