ACE Credit Registry Change? Transcripts Services Ending

[melissas]

Sophia are we still waiting on instructions on how to get badges old credits?

They told me in text chat this morning that as of today, we can only get Acclaim badges for Sophia classes completed since 11-4-20.

They said that they are working on resolving a technical issue to permit us to obtain Acclaim badges & credit for earlier classes.

For anyone who is under the gun and needs a transcript including earlier classes right away, I'd suggest you open a chat request on Sophia and ask that they put in a ticket to add the courses manually.

I just got off the phone with Sophia. They said they have to manually add ALL classes completed before 11/4/2020. So you have to call them on the phone and ask them to do it for you.

They told me that they entered the information. It has not shown up in Acclaim quite yet.