Officially giving up on Sophia credits transferring

[Pats20]

It has only been 22 days since the switch from ACE to Acclaim. On top of that, it's the silly season, and a time where a lot of people might be more focussed on health and pandemia than, you know, college credits.

To add to that - the more time they (Sophia) spend responding to the same request, is less time they can actually spend acting on each request.

Can I suggest we just relax for a bit? I know it must be frustrating, and I can understand the criticisms and belief that this transition could've been handled better, but unless you need those credits RIGHT THIS MINUTE, I genuinely cannot see the value in getting all het up about it.

If credits are going to transfer (and based on the communication from ACE, this remains an clearly stated goal), credits will transfer. It might not be in the timeframe you want it to, but again, unless there is a window closing for you in the next 15-20 days, is it really an emergency?

Worst case scenario, if ACE is going to abandon the credits, and Sophia is never going to transfer your badges: no amount of fretting and complaining will change that. But it will drive you crazy with rumination, and probably shorten your lifespan by stressing, which strikes me as a net loss.

Let people have some time with their families, wait for the New Year, and then follow up again. Unless you were personally sending transcripts out every 3 weeks, I can't see why now that the system's changed, we can't all just hold tight.

I don’t think most people are ticked off at Sophia. Probably more  Confused or concerned  when they put in request for badges and get Only 90% of them, so you wonder “ok” did something get missed. You call them and they tell you you should see them in a few days and Then that doesn’t happen. We will wait and Sophia will more than likely get it all figured out and caught up. I don’t think following up after a week of no activity is slowing anything or anyone down and only makes sense to do so. I would say Sophia would even agree with that. That being said I’ve bragged on Sophia from the get go of this pandemic when I first discovered them and I will continue to do so. Kudos to Sophia.  

With that said , I don’t think Sophia is “lying”. What is their motive for that ? They didn’t change this process, ace did. They probably don’t like it anymore than we do. I’m sure many many people are trying to get badges all at once. They’ve been nothing but professional and very polite everytime I’ve spoken with them. But I will check With them once a week until my case is resolved.