Question for folks with Sophia courses missing from Acclaim transcripts

[ctcarl]

For those of you who've experienced Sophia courses that were missing from Acclaim transcripts, I'm curious.  In your case, were the badges missing from, or unable to be added to, your list of badges on Sophia or Acclaim?  Or did they simply fail to show up on a transcript sent to an institution?

I have one course that isn't showing up in Acclaim (The Essentials of Managing Conflict), and there isn't even a "Get Your Badge" button for it in my Sophia account.  No big deal there, it's only one credit.

I have several courses that are not showing up on my school's transcript, despite the fact that the badges show on Sophia and Acclaim.  These were allegedly sent on the same Acclaim transcript as others that did show up correctly.

It might be an issue with the school, but I can't figure out how to verify or audit the Acclaim transcript to see if the problem is on their end.

Thanks!