10-15-2021, 05:33 PM
(10-15-2021, 02:02 PM)jch Wrote: Additional updates on my DSST case: TESU finished the pending academic evaluation, but didn't include any of the DSST credits - only other ACE credits sent in at the same time. I emailed TESU about this and they triggered another eval, but only included one of the DSST tests. I emailed them again and they did yet another eval on the same day finally fixing everything. That was far too much hassle. Both Prometric/DSST and TESU dropped the ball.
It’s one thing to have TESU keep trying to fix the issue and eventually sorting it vs. just repeating the same answer... “we don’t have it.”
It just appears as if a blame game is being played and I’m in the middle. (But I received a complimentary refund so I should be happy... as if the issue was mine.) ?
Needless to say ... I don’t really know what recourse I have ... especially since I really need that transcript to show up.
Thanks for reading about my irritation.?
Goal: BA in English (TESU)
111/120
In progress- last 3 courses.
111/120
In progress- last 3 courses.
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