11-09-2021, 03:27 AM
(11-09-2021, 01:55 AM)rachel83az Wrote: As I understand it, you must buy the course first. During this process, you choose the school the course will be transcribed at. Make sure to choose wisely! Some schools have sub-optimal options. MACU seems to still be the best for most purposes. Once you have purchased the course, you will be sent information on completing the course at your chosen school. You will have no further contact with TEL. You will be a student of the school. But (as far as I'm aware) you don't have to explicitly register at the school in question. It's all automatic as you buy the course.
Thank you for attempting to explain the process!
I've tried exploring many TEL pages, and I've experimented with adding courses to the shopping cart, trying to find anything that links a course to a school. I've now gone as far as purchasing a course, and there is still nothing about any particular school. So far there is only a receipt - nothing about a school, or how, when, or where to even begin the course.
I'm guessing this is due to one of the following explanations:
- I somehow missed the part of the process where I was supposed to select a school, despite searching everywhere.
- The process is so broken that I need to reach out to customer service to beg them to provide the product I've already paid for?
- The shopping cart system is not actually intended to be used - maybe all purchases must be completed over the phone??
- Something obvious to everyone else that I'm missing???
If anyone can shed some light on this process and tell me I'm doing it all wrong, that would be great! If not, I'll reach out to customer service and provide an update here when I know more.