04-06-2022, 08:44 PM
The CLEP at-home proctoring software is a dumpster fire. I've written before about the large "exit" button that appears on the question review page (that exits the entire test, rather than just the review page, but gives no warning of this.)
A senior official from College Board told me they knew that was a problem and it was to be fixed "within 2 weeks", but someone here wrote about having the exact same problem months later.
While I did not have the ID problem you describe, a friend did have a similar problem. I assume that is a ProctorTrack issue and not with the CLEP test itself, but the combination of the two seems pretty bad.
And those aren't the only problems that have been described.
I've said in other places that, in spite of the issues, I would probably still try the exam at home again if I had the choice of that or driving 2 hours (closest CLEP center to me). But if it were that or a test center 30 minutes away... I'd probably do the test center.
In a somewhat related vein, when I went to take the UExcel exam, no at-home proctoring spots were available for 4 weeks! But appointments at a testing center 15 minutes away were available the following day. This seems pretty unfathomable; how hard is it to have resources to proctor at-home testing, especially when it's one person monitoring dozens of test-takers?
What's pretty shocking is that as large as College Board and UExcel are, neither of them seem able to get it together to get these sorts of problems with their third-party vendors, or their own platforms, solved. You'd think they'd have enough resources and clout to make things happen quickly. But apparently not.
A senior official from College Board told me they knew that was a problem and it was to be fixed "within 2 weeks", but someone here wrote about having the exact same problem months later.
While I did not have the ID problem you describe, a friend did have a similar problem. I assume that is a ProctorTrack issue and not with the CLEP test itself, but the combination of the two seems pretty bad.
And those aren't the only problems that have been described.
I've said in other places that, in spite of the issues, I would probably still try the exam at home again if I had the choice of that or driving 2 hours (closest CLEP center to me). But if it were that or a test center 30 minutes away... I'd probably do the test center.
In a somewhat related vein, when I went to take the UExcel exam, no at-home proctoring spots were available for 4 weeks! But appointments at a testing center 15 minutes away were available the following day. This seems pretty unfathomable; how hard is it to have resources to proctor at-home testing, especially when it's one person monitoring dozens of test-takers?
What's pretty shocking is that as large as College Board and UExcel are, neither of them seem able to get it together to get these sorts of problems with their third-party vendors, or their own platforms, solved. You'd think they'd have enough resources and clout to make things happen quickly. But apparently not.
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