05-15-2022, 10:16 AM
(05-15-2022, 05:51 AM)learningthehardway Wrote: Has anyone else had an issue with deposits? I completed my application for enrollment as some of you know. I was just sent an email yesterday afternoon that I was approved and congratulations and etc. So I logged into my Mainstreet account and sure enough, I was all set! I was super excited but I didn't see any changes except for application status. Fast forward a few hours later I went back and notice it had a "hold on the account" until I completed the financial responsibility paperwork on the to-do list. So I completed that and then the account was off hold and went back to normal. Then about 1 hour later I noticed it said I had to pay a $50 deposit. I see from their website this is standard. I went to pay it through the payment portal however, when I get there it says I have a $0 balance and won't allow me to pay anything lol. So in one place, it says I owe $50 which needs to be paid before I start but in the other, it says I owe nothing. I am so lost hahaha. If I posted this in the wrong spot can someone move it.
I have had the same amount showing since December. I asked Jessica about it and was told it is a system glitch. I paid my tuition, and the $ 50 dollars still sits there even now. I never had to pay it at all and I've graduated now.
I'm hoping it's the same for you!
S