ENEB Master Thread

[krunccrni]

It's great to see that they have time to send these promotion offers, but don't have time to answer my emails and Whatsapp messages. My final project papers are still not evaluated and nobody is answering what's going on. The papers were sent on July 17 and July 24. Because of this currenty I wouldn't think about using these promotion offers. If they can't answer or evaluate final papers for two months how can they handle even more students...
I would appreciate if someone know how else can I contact them to get evaluation or any answer at all?
Thanks

I am having the same problem. I turned a paper in last week and received my grade (passing) within a few hours! Meanwhile, I have turned in papers a month ago without any response at all. What is going on over there? Sorry, I don't have an answer for you, just thought you might like to know you are not the only one!

Well I assume that I am not the only one. It would be great to receive any info from them. I have three final papers from three different departments, so it is concerning, not that these assignments aren't evaluated for two months, but the lack of communication from ENEB. How hard and time consuming is to answer on email or Whatsapp when at the same time they have time to attract even more students by sending promotion codes.

The problem is that I don't know who else can I contact to get any info about this. Very very unprofessional.

UPDATE:

Last week on September 14 I sent an email to [email protected] and got the same day this answer: 

"I hope this email finds you well. I am writing to sincerely apologize for the delay in submitting your grades. I understand how important it is to receive feedback on your performance, and I apologize for any inconvenience or frustration this may have caused. At ENEB, we strive to ensure the timely delivery of grades to provide you with a comprehensive understanding of your progress. However, we have recently encountered unexpected challenges with a backlog of work that our tutors are diligently addressing. Rest assured; we are working relentlessly to resolve this issue as soon as possible. Our tutors have been encountering an unusually high volume of student submissions coupled with several unforeseen circumstances. However, I want to assure you that our faculty and support staff are fully committed to resolving this matter promptly. We are allocating additional resources and actively exploring alternative solutions to streamline the grading process, thus ensuring a more efficient and timelier turnaround. We truly value your dedication to your studies, and we apologize for any stress or uncertainty this delay may have caused. Please understand that this situation is atypical and not reflective of our usual standards of service. We are confident that our tutors will complete grading and provide you with your results within the next week. In the meantime, if you have any concerns or questions, please do not hesitate to reach out to me directly at [email protected]. I will be more than happy to address any specific issues or provide any necessary updates regarding your grades. Once again, please accept my sincere apologies for the inconvenience caused. We appreciate your patience and understanding as we work diligently to resolve this matter and ensure a better and more efficient experience for all our students. Thank you for your cooperation. We remain at your disposal for any further information."

This week, till today, still haven't got any evaluation.

In ENEB community forum students are also complaining.

I hope that everything is ok with ENEB, because I don't understand these new promotion activities when they are "encountering an unusually high volume of student submissions coupled with several unforeseen circumstances"...

BR

Kruno

UPDATE:

Promise was not kept as I still waiting for my evaluations from July.

I have again sent an email to Academic Department, and answer is actually a very concerning and makes me wonder will I ever see my evaluations. Also, what is going on with personal data update??:

"Dear student,
We are currently experiencing delays in the assessment of final projects, and we take full responsibility for this setback, as it has been an oversight on our part. We assure you that we will make up for the lost time and extend your account access at no additional cost.
We kindly request that you refrain from contacting your tutor via email, as the high volume of emails only further contributes to evaluation delays.
Thank you very much.

IMPORTANT NOTICE. To prevent issues with your academic and administrative procedures, please update your personal data by clicking here
We remain at your disposal for any further information.
Kind regards,"