Sophia Spanish I - I just got a zero for a touchstone!

[FM1]

I got full marks on the first two touchstones (written then oral). On the third, I got 0/100! The weird thing is that the same person marked both papers. 

Comments from the grader:

1. Tasks are very incomplete. Ideas are missing or they are irrelevant, and the minimum word count is not met. Word count is 150 - 200. My word count is 155.
   
2. No knowledge of the words studied in this unit is shown, either because no studied words are used or because they are consistently used incorrectly. I used the first touchstone submission where I scored full marks as a basis to create the second one, i.e. I re-used some of the content.
   
3. The grammar is inadequate or has not been studied in this course. The work is incomplete or incomprehensible. Same level of grammar used as first touchstone submission.
   
4. Ideas are completely disconnected. There is a total lack of accents and more than half of the composition contains spelling, capitalization, and punctuation errors. There isn't a single spelling error and all the words contain accents.
   

This has taken my total score down to 74% so I have to perform extremely well in the final two touchstones to score above 70% in total. Can anything be done about this?