10-29-2009, 07:04 PM
J.D. Power called last night doing a survey (GI Bill) on how we can be served better. There's no sense asking them anything, they don't really have any answers. They are merely gathering data. They read from a prepared text, ask a few questions and ask what changes I would like to see them make. More help sorting claims was my response. The GI Bill (Chap 33) is an awesome opportunity so I don't want to bash them. We are being given a major gift!

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