Instacert - unable to cancel
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Instacert - unable to cancel
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03-24-2017, 06:20 PM
I continue to be charged after submitting a cancellation request to webmaster@instacert.com. I can't find any other method of contacting IC. Any ideas how to cancel or get refunds? I'd hate to do a bank charge back but I'm also not willing to pay for IC for months after I need it...
03-24-2017, 06:30 PM
I'm not sure if the moderators have access, but I think the webmasters/admins might.
Have you tried using the Contact Us form? https://www.instantcert.com/contact.php4 There's one for this forum as well, it goes to the Site Admin: Contact Us - CLEP Forum - CLEP Study - CLEP Testing - Study Guide and Strategies As another option, ask for a suggestion by PM to site admin/webmaster Steve: username sgloer
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03-24-2017, 08:43 PM
I will let the site owner know.
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03-24-2017, 09:11 PM
I was able to cancel last week by sending a message to the help desk through the IC website.
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