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STUDY.COM
#1
Hi guys, 

How long does study.com typically to grade assignments? I submitted one paper over 3 weeks ago, this is probably a month now, I have finished all the courses I wanted to complete via study.com and then cancelled my membership while waiting for the final grades of my courses to be generated as I still have not received feedback because it was set to renew on the 17th of June. I submitted some of these within the first or second week of my subscription and by the time my subscription ended, I still had not received feedback. I then cancelled my membership because I don't have any more courses to complete with them.

They now sent me an email saying that they can't verify one of the sources on my paper and that I should resubmit, and I sent an email back asking if I can email the paper back because reactivating my membership of $235 only to resubmit a paper seems unreasonable. But I am more frustrated by the fact that it has taken so long to finally get feedback. They have not responded to my email. I have sent multiple emails and messages to support to enquire about the other pending grades as the deadline for submitting transcripts at Excelsior is the 15th of August, so I can enrol for the Capstone starting beginning of September. 

My academic advisor told me to factor in two weeks after requesting for the transcripts because SDC uses mail to send them through to the schools. Now Study.com has not responded to me despite the multiple emails and messages because I am panicking that I am running out of time. Is there another way of getting through to them? Has anyone encountered this before?
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