The Better Business Bureau is a Scam in Itself

[sanantone]

I'm not saying you are one of them, but there are a lot of people out there that think the better business bureau is a government agency, or some sort of watchdog. It is a member ran system. The BBB collects money from businesses to be a middle man. As long as the company addresses the complaint, the BBB considers it resolved. The BBB's loyalty are to its members, and not customers.

The BBB decides whether or not the complaint has been resolved. I've seen cases where a company addressed a complaint in the same manner, and it was considered unresolved. Now, I'm noticing that the companies that get the better treatment are paying members. If the BBB is not going to give fair treatment to all businesses, then it should only deal with member complaints. Their unfair treatment of non-members has serious repercussions. There are many people who get turned off by a business with an "F" rating.