05-13-2015, 05:20 PM
Hi.
I'm having an issue with my decision to go to Excelsior College. I'm feeling unwanted when talking to the adviser. Like they have better things to do or they simply don't want to talk with me. For example : I ask a question and I get a basic " You can find that out on our website." I understand that but upon searching the website and not finding it I ask for a link and the person on the phone sighs deeply like they just don't want to share the direct link. And then they don't know the link and have to email it to me. I don't get that email for maybe two days and then I ask for clarification about that topic and again I get a sigh deeply and the same basic answer.
Is this a common thing or just my bad luck following me again?
Thank you.
I'm having an issue with my decision to go to Excelsior College. I'm feeling unwanted when talking to the adviser. Like they have better things to do or they simply don't want to talk with me. For example : I ask a question and I get a basic " You can find that out on our website." I understand that but upon searching the website and not finding it I ask for a link and the person on the phone sighs deeply like they just don't want to share the direct link. And then they don't know the link and have to email it to me. I don't get that email for maybe two days and then I ask for clarification about that topic and again I get a sigh deeply and the same basic answer.
Is this a common thing or just my bad luck following me again?
Thank you.
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