Study.com contact info for issue

[tobyisking]

Study.com's customer service is really quite bad. I recentlly had an issue with an exam, emailed them about it about 3 times, never heard back outside the standard "I've upgraded your request" message. Well my membership ended and I never got to take that exam. Finally called them and asked why I never heard back from them for over a month. They told me if your account membership ends they no longer contact you. I of course was livid, I explained to him that the whole reason for having my memebership was to take my 2 exams a month, which I lost out on due to a technical glitch on their end.