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It's been almost impossible for me to take proctored test lately since I have a Mac
#17
(12-26-2018, 09:07 AM)camjenks Wrote:
(12-25-2018, 11:38 PM)ed209uardo Wrote:
(12-25-2018, 12:15 AM)camjenks Wrote: I have 2 computers. A personal MacBook and a Dell Laptop for Work. I've always used my MacBook for all my studying and test taking, but I haven't been able to use it anywhere for proctored finals for the past month or so. RPNow (used by study.com and onlinedegree.com) and ProctorU (used by Saylor.org) apparently still aren't supporting MacOS Mojave (or maybe just the latest version of it, I can't be sure). My MacBook updates automatically, so I didn't realize what was happening at first, but the RPNow browser just has a plugin failure and ProctorU just can't seem to get connected. I've had to use my work laptop since it has windows, but for that I have to remove the anti-virus and several other security programs just to get the stuff to work. It's a work laptop so it's supposed to be locked down.

These companies really need to support the current OS if they're going to keep advertising that they work on Macs. My last 2 proctorU exams took 2 hours to get working because I didn't realize the issue was my Mac, and then had to switch computers. I had a similar issue with OnlineDegree.com using rpnow and just had the same problem with study.com. My account's now showing up that I used one of my 2 exams for the month but I couldn't take it and now have to go through the headache of getting it all sorted out, if I even can. I've taken so many already on my Mac that I took it for granted that it was still going to work, and I'm just pricing together that it's all because my OS is up to date. This is partially on me, I'm sure I missed some fine print somewhere, but this is pretty frustrating and I'm sure others have already ran into it or will soon.

If, as others have said, this is a Flash issue, it should be tied to the browser, not the OS.  What browser were you using?

Rpnow is a program that launches in its own window, not inside a browser. You have to use their program and it relies on flash. I have confirmation from them that it doesn’t work with Mojave. It’s not my computer.
Huh, even their support site doesn't show official support for Mojave using Flash, just version 4:

http://clientportal.softwaresecure.com/s...roctor-now
Georgia Tech: Computer Science, BS (2022)
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Messages In This Thread
RE: It's been almost impossible for me to take proctored test lately since I have a Mac - by ed209uardo - 12-28-2018, 09:17 AM

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