How to request a second evaluation

[Merlin]

I don't know if it's just me, but the automated what-if tool does a somewhat poor job. It always leaves me with a lot of leftover credits and blank spaces that it isn't capable of matching up. A real, manual eval gives a much better picture.

Yeah, it is pretty terrible. It basically uses a first-found approach to meeting degree requirements, so you can be missing stuff because it put something in the wrong place (a place where it fits but isn't optimal for maximizing your existing credits). This can look very different from a real plan where credits are applied in a more realistic manner. It can be helpful to get a general idea of how existing credits will apply to a degree, but you're almost always better off doing your own what-if scenario.